Therapy and Counseling in Rancho Bernardo, Poway, & Escondido

Rancho Bernardo Healing Hearts Team

Caroline Hawkes, AMFT #158035

Caroline Hawkes, Healing Hearts Counseling Rancho Bernardo

I am deeply passionate about supporting individuals, couples, and families as they navigate life’s challenges and discover pathways to growth and healing. I earned my master’s degree in Marriage and Family Therapy and have experience working with clients of all ages and backgrounds.

I understand that starting therapy takes courage, and building a strong, trusting therapeutic relationship is always my top priority. I strive to create a safe, welcoming space where clients feel heard, understood, and supported as they work toward meaningful change.

I support clients navigating a variety of concerns, including anxiety, depression, trauma, grief and loss, life transitions, relationship challenges, and family dynamics. My integrative approach draws from evidence-based modalities, including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and family systems therapy, while remaining grounded in a client-centered framework. I have also received training in Eye Movement Desensitization and Reprocessing (EMDR) therapy, an approach that can help clients process distressing experiences and work toward healing from trauma.

I believe therapy is a collaborative process that empowers clients to develop deeper self-understanding, strengthen relationships, and build practical tools for lasting change. My goal is to help each client feel more confident, connected, and fulfilled in their lives.


Allie Craig, AMFT #158893

Hi everyone! My name is Allie Craig, and I believe in healing through connection. I’m an associate therapist with my Master’s in Marriage and Family Therapy from Alliant International University. I am passionate about walking alongside individuals, children, and families as they navigate life’s challenges and create meaningful change. My approach to therapy is warm, collaborative, and person-centered—I believe that healing happens when clients feel truly seen, understood, and supported.

As a therapist, I deeply value tailoring each session to the unique needs and personality of my client. Whether through play and creative expression with children, or thoughtful dialogue with adults and families, I aim to create a safe, nurturing space where growth and resilience can flourish. I believe in a holistic approach to wellness and healing, supporting not only mental and emotional well-being, but also the ways our relationships, environments, and daily practices shape our lives.

My clinical experience has given me the privilege of working with diverse populations in school-based, community, and private settings. I have worked supporting clients with anxiety, depression, low self-esteem, family stress, and life transitions. I’ve also served as a crisis counselor, which taught me the importance of presence, compassion, and meeting clients exactly where they are.

At the heart of my work is a deep belief that therapy is not “one size fits all”, and I honor my clients for all aspects of who they are. I put my full heart into everything I do, and my hope is that you feel this care and dedication in our time together!


Rachel Rawley, AMFT #151692, APCC #18215

Throughout my life, I have been awed by the power of caring questions that bring insight to those who answer thoughtfully. When my high school counselor helped me in this way, I knew I wanted to help people who struggled to be heard and to understand themselves, so they could live authentically and with more love and peace.

However, I first became a special education teacher and worked in this field for several years. I enjoyed teaching and tutoring but was fortunate to find an opportunity to pursue my chosen career after raising my three children as a single parent. I continue to grow and learn as a parent of grown children, one of whom has been diagnosed with schizoaffective disorder, and another who has gender challenges while they are transitioning. 

I have experience working with children, teens, adults, and families, and I’ve worked in schools, including residential settings, in hospitals, and courts. I have earned two master’s degrees, in Special Education from Minnesota State University Moorhead, and, most recently, in Counseling Psychology in 2024 from National University. I have completed a certified clinical trauma professional training program, as well as EMDR and DBT training. 

I am dedicated to the empathic process that leads to positive change through supportive therapy. This can be enhanced with somatic methods to stay mindful and psychotherapy to understand the brain’s functioning. Compassion is an essential therapeutic characteristic to help people work through unprocessed grief, emotions, and perceptions that interfere with honest communication and the reward of deepening connection.


Maile Powell, AMFT #165081

Maile Powell

Hi, my name is Maile and I am an Associate Marriage and Family Therapist who truly believes that the best work happens when a client feels safe, seen, and heard for who they are. My work includes meeting clients where they are, with a belief in a person-centered approach that holds space for acceptance and meaningful change. I draw upon evidence-based practices such as CBT and DBT, while also utilizing a holistic approach that recognizes the power and change that can come from mindfulness, slowing down, learning and regulating our nervous systems, and developing self-compassion for ourselves.

My hope as a therapist is to give you space to come as you are, feel heard, and work toward change at a pace that feels supportive and in alignment with you. I believe you are the expert on your own experience, and my role is to walk alongside you, offer support and perspective, and help you develop the tools to navigate life with greater confidence and self-trust.

I have experience working with teens and adults with a variety of presenting concerns—including eating disorders, interpersonal and relationship issues, anxiety, depression, grief and loss, suicidal ideation, life changes and transitions, self-esteem, and personality disorders. I value working collaboratively with clients to understand what they are experiencing, as well as the underlying patterns, emotions, and needs that may be contributing to their struggles.

As a former collegiate volleyball athlete, I also have a special interest in working with athletes. I understand how deeply sport can become connected to identity, self-worth, relationships, and our sense of purpose, and I enjoy supporting athletes through performance pressures, transitions, injury, and the challenges of balancing sport with the rest of life.

Outside of work, I enjoy moving my body through yoga, surfing, and volleyball. For myself, self-care looks like being outside in the sun, gentle movement, spending time with the people I love, and listening to my body. I believe that caring for ourselves and our basic needs is one of the key ways we can foster a deeper connection with ourselves and, in turn, with other people.


We provide in-person mental health therapy and counseling to residents throughout north San Diego County, including Encinitas, Carlsbad, Oceanside, Rancho Santa Fe, Solana Beach, Cardiff, Leucadia, Del Mar, Carmel Valley, Rancho Bernardo, Poway, Escondido, San Marcos, Rancho Peñasquitos, 4S Ranch, Scripps Ranch, and Vista. We also offer telehealth services to clients throughout California.

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